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Our Departments
From concept to delivery, Teldon Marketing Inc. has you, our customer, in mind. Our aim is to provide the best products and services possible to satisfy your marketing needs. The Teldon Marketing team consists of several departments that continually work together to achieve this goal to help you achieve your business goals.
Marketing Services is responsible for product development, design, and the personalization of customers’ products. Working with major North American stock agencies and a database of 1,800 freelance photographers, we have access to the finest images for the 350+ calendar products we create each year.
Our Sales and Marketing department is out in the marketplace, building relationships with both individual and corporate clients. This group listens to our customers, and develops marketing strategies and offers based on our customers’ needs and wants.
Program Coordination brings together various components and departments to get all products manufactured and out the door. We liaise with numerous corporate clients each year to ensure that their custom projects run smoothly, and that their agents and representatives from all over North America receive the right product at the right time.
The Inside Sales department provides advice and education to customers about the benefits and features of our products and services. Managing both incoming and outgoing phone calls, Teldon Marketing’s inside sales representatives are ready to answer any questions you have about our products.
Our Customer Service department ensures that orders are handled correctly so that products are shipped on time and customers are satisfied. Serving a client base of customers across North America and fielding an extremely large volume of calls each day, our Customer Service Representatives always provide thorough and courteous follow-through.
The Production department is responsible for scheduling the production and fulfillment of all our products and services. With thousands of orders sent to manufacturing every week, this group must ensure that orders are processed efficiently to meet fulfillment dates.
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